PC startup problem. PC keeps restarting / Fallo en el arranque del pc, el ordenador se reinicia solo

[wahilfcb115d402e7]

Hi everyone,

Since purchasing and assembling my PC, I have been experiencing a peculiar issue. My system has the following specifications:
Motherboard: MSI MAG X870 Tomahawk WiFi
Processor: AMD Ryzen 7 9800X3D
Graphics Card: MSI GeForce RTX 5080 Gaming Trio (previously, at the initial purchase, the same model but with an RTX 5070 Ti)
RAM: Corsair Vengeance DDR5 6000MHz CL30 2x16GB
Storage: Samsung 990 EVO 2TB PCIe 5.0 7250MB/s
CPU Cooling: Corsair Nautilus 360 RS
Power Supply: MSI MAG A850 ATX 3.1 80 Plus Gold modular
Case: MSI MAG Pano 100PZ mid tower
Operating System: Windows 11 Pro

Problem:
When booting the PC, not every time but on some startups, the system runs very slowly. The mouse begins to lag, and as soon as I try to launch a program that requires high CPU and GPU resources, the screen freezes and the computer restarts by itself. Sometimes it also results in a blue screen.
The first thing I did was run diagnostic tests on the components: CrystalDisk, MemTest86, OCCT, etc. None of them reported any issues, so I ruled out problems with the processor, RAM, and storage. FurMark also did not report any errors with the graphics card.

I decided to replace the motherboard with a brand-new unit of the same model (I claimed the warranty). However, even with the new board, the issue persisted.
After running additional tests, I noticed that if I switched the video output to the motherboard (using integrated graphics), the issue did not occur. I also tested with an EVGA RTX 3070, and there were no problems. This led me to suspect the graphics card. Just to be sure, I tried a different power supply to rule it out, but the issue still occurred with the 5070 Ti.

I returned the card and purchased the RTX 5080 Gaming Trio from MSI (same series as the 5070 Ti). With this card, the problem appeared again. However, with the RTX 3070 and the processor’s integrated graphics, there weren't issues. This fact made me a suspect a possible incompatibility between NVIDIA’s 5000 series and this motherboard model.

At the moment, the distributor has not been able to identify the cause. Everything points toward the motherboard model, although that would not make much sense since it is a mid-to-high-end board.
I would like to know if anyone has experienced a similar issue or knows a possible solution.


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Buenas,

desde la compra y montaje de mi PC he estado experimentando un problema peculiar. Tengo un PC con las siguientes características:
Placa: MSI MAG X870 Tomahawk Wifi
Procesador: AMD Ryzen 7 9800X3D
Gráfica: MSI Geforce RTX 5080 Gaming Trio (Anteriormente en la compra inicial el mismo ensamblaje pero 5070Ti)
RAM: Corsair Vengance DDR5 6000Mhz CL30 2x16GB
Disco Duro: Samsung EVO 990 2TB PCIe 5.0 7250MB/s
Refrigeración CPU: Corsair Nautilus 360rs
Fuente alimentación: MSI MAG A850 ATX 3.1 80 Plus Gold modular
Chásis: MSI MAG Pano 100pz semi torre.
SO: Windows 11 Pro

Problema:
Al arrancar el PC, no siempre pero en algunos arranques el PC va muy lento. El ratón empieza a relentizarse y en cuanto intento iniciar un programa de altos recursos de procesador y gráfica se congela la pantalla y se reinicia solo el ordenador. A veces tira pantallazo azul.

Lo primero que probé fue a realizar test de errores de los componentes. Crystaldisk, memtest86, OCCT... Ninguno dio problemas por lo que descarté errores en procesador, ram y disco duro. Furmark tampoco me tiró error con la gráfica.

Decidí cambiar la placa base por el mismo modelo nuevo (reclamé garantía).
Con la misma placa pero nueva me dio problemas.

Tras hacer otras pruebas, detecté que si cambiaba la salida de video a la placa base no me ocurría este error y además, probé colocando una RTX 3070 de EVGA y tampoco me dio problemas. Por lo que pude detectar que podía ser la gráfica. Por si acaso, cogí una fuente de alimentación diferente para descartarla, y con una fuente diferente también me dio problemas utilizando la 5070Ti.

Decidí devolverla, me cogí la 5080, con el ensamblaje Gaming Trio de MSI (igual que la 5070Ti). Con esta gráfica también me volvió a reportar este problema. No obstante, con la 3070 y la gráfica del procesador no daba problemas. Podía detectar una posible incompatibilidad entre la serie 5000 de NVIDIA y este modelo de placa.

Actualmente, el distribuidor no ha conseguido detectarlo, todo apunta a que podría ser el modelo de placa, aunque no debería tener mucho sentido ya que es una placa de gama media-alta.

Me gustaría saber si alguien ha tenido problemas o si sabe una posible solución.

 

[wimberleysontravis70159702e8]

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[howuae156c02d7]

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[johnruliana12]

The 5000-series GPU clue is interesting; I’d check BIOS and PCIe settings first, and 2 jbet Game is worth exploring separately for gaming.

 

[theodoreashford7]

That sounds like a frustrating issue, especially after replacing both the motherboard and GPU and getting different results with the RTX 3070 and integrated graphics. Hopefully you can narrow it down to a driver, PCIe, BIOS, or power-management issue. In the meantime, if you want to avoid hardware-specific problems for some games, you can also play PC games such as RPG Maker games on mobile fairly easily with compatible emulators.

 

[graceparker093]

Since the RTX 3070 and integrated graphics work normally, I’d focus on the interaction between the RTX 50-series cards, BIOS, PCIe settings, and drivers. It may be worth updating the motherboard BIOS and chipset drivers, doing a clean NVIDIA driver installation, and testing the PCIe slot at a fixed generation rather than Auto. Checking electricity bill Viewer and the exact BSOD error could also help identify whether the failure is driver, PCIe, or power related.

 

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